Messenger Overview

The new e-mail system has been launched.

Please read the IT Announcements on the front page of Portia for the latest updates (including how to get your initial password).

Current Known Issues

Migration of data:

Full instructions are published under the FAQ (link on right hand menu). Please do NOT migrate your mail via the "Outlook 2007 - Old Email System" program. Only use the "Outlook Desktop" for this.

Bugs:

Some users have reported the following issues with the new mail system:

• Vacation Message not working - Microsoft have acknowledged this as a bug and are working to fix it.
• New e-mails minimising - This is due to the Portia session expiring. We are increasing the length of the session to resolve this.

These have been logged with Microsoft and resolutions are pending.

IT Services